#Houzz return policy pro
I enrolled in their Pro services in 2019 and paid for the annual contract for 2020. Houzz is trying to hide contract terms under double talk and unclear policies. I reached out to see if I could cancel and they said that I am stuck in a one-year contract for the new amount but I can request to cancel for the next contract! This is another $1090 that I have to throw away for a service that was worthless from the beginning. Long story short after the first couple of months, I stopped using it and forgot about it until I started seeing the monthly $109 transaction in my bank account. They have a ton of cool features but no feature was quite fully developed and I ended up needing to keep all of the programs and processes that I thought I was going to be able to cancel. I tried it for a couple of months and realized that it was complete crap. There were many features that should have replaced services that I am already paying for so I agreed to the contract. The sticker price is $109/month for a 12-month contract but the rep talked me into signing for a 50% discount if I pay for the entire year upfront.
#Houzz return policy trial
Houzz has a project management platform but they do not have any free trial to try it out. I have an architecture firm and I was looking for a project management solution. If you find a similar promotional business that actually WORKS, I'd love to hear it. I've remarked many times to various Reps., " Instead of introducing constant upgrades and changes to form and features, JUST GET THE BASIC OPERATIONS TO WORK. The site seems to have way too many widgets, so many that they often fail trying to use them in the simplest of tasks Almost always, I spend hours trying to resolve simple issues nothing works as it should, leaving you with repeating error messages, or it just plain doesn't work ! - and then you are forced to ask for help from your always changing "Success Managers" or whatever they call them now, and good luck getting a quick helpful response, or one that doesn't involve countless emails to IT or different Reps chiming in - it's scattered and terribly inefficient. Bottom line is the high fees I pay up front give me enough exposure, leads, and promotion/office tools, along with a website to cover fees and profit to convince me to re-enroll each year. My personal experience is 70/30, Bad/Good. I'm a Decorative Painter and continue (reluctantly) to pay for their Pro Package for a few years now.